Terms and Conditions

1. Acceptance of Terms

By accessing and using the Multi Service Portal, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our services.

2. Retailer Responsibilities

As a retailer, you agree to:

• Provide accurate and complete information during registration
• Maintain the security of your account credentials
• Take customer consent before performing verifications
• Comply with all applicable laws and regulations
• Not engage in fraudulent or illegal activities

3. Service Charges and Commissions

• Service charges are non-refundable once processed
• Commissions are credited based on successful transactions
• Rates may be subject to change with prior notice
• Minimum wallet balance requirements may apply

4. Transaction Processing

• All transactions are processed in real-time
• We are not responsible for delays caused by third-party APIs
• Failed transactions will be refunded within 24-48 hours
• Transaction records must be maintained for audit purposes

5. Account Termination

We reserve the right to suspend or terminate accounts that:

• Violate these terms and conditions
• Engage in fraudulent activities
• Provide false information
• Remain inactive for extended periods

6. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid by you for the specific service.

7. Changes to Terms

We may modify these terms at any time. Continued use of our services constitutes acceptance of the modified terms.

8. Contact Information

For questions about these terms, contact us at:

Email: legal@multiserviceportal.com
Phone: +91 1234567890